Customer reviews from Western Digital
Western Digital - WD 1TB Elements Portable Storage USB 3.0 Model WDBUZG0010BBK-WESN - Black
Average customer rating
2.5 out of 5
2.5
(58 Reviews)
Open Ratings Snapshot
Rating breakdown 58 reviews
5 Stars
17
4 Stars
1
3 Stars
4
2 Stars
6
1 Star
30
17%of customers recommend this product. 
(
4 out of 23
)
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Customer Reviews for Western Digital - WD 1TB Elements Portable Storage USB 3.0 Model WDBUZG0010BBK-WESN - Black
Customer Rating
1 out of 5
1
Unreliable and flimsy
on April 14, 2025
Posted by: kkou
Barely used it just to back up data just for safety
Never touched it in a couple of yaers. When I came back to retrieve my data it was not working.
Talking about a waste of money and all the data that it cost me.
Shame WD. Thats it a low quality product you released there.
Although long WD fan, my next HDD was not an WD
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS TeamAugust 1, 2025
Hi, We're sorry to hear that the drive did not meet your expectations. Please accept my sincere apologies for the experience that you had to go through. This is not the service we ever want for our customers.

If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Best buy for the money
on April 19, 2025
Posted by: moehoward
Great drive! I have the 4TB drive. In 1985, disk storage was expensive and certainly not comparable to what we have today, and for the price!
Written by a customer while visiting Western Digital
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