Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S Smart WiFi Router (R7960P) AC3600 Tri-band Wireless Speed (up to 3600 Mbps)
Average customer rating
4.8
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
123
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
7
22%of customers recommend this product.
(
2 out of
9)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S Smart WiFi Router (R7960P) AC3600 Tri-band Wireless Speed (up to 3600 Mbps)
Customer Rating
1
connectivity issues
on April 2, 2020
Posted by: LgndaryKirby
Gender:Male
Length of ownership:6 months
I've done all trouble shooting steps through net gear and Microsoft. Nothing has fixed my router from resetting and dropping all internet thought out my house. When ever I try to connect to a voice party chat, or if i'm in a party chat and someone else joins me it hard resets. Now that I'm trying to join a game the router resets itself.. I've installed brand new cables had my ISP come to my house and check on everything and on their end it's fine.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, April 2, 2020
Hello LgndaryKirby,
if you have completed all the troubleshooting and your product is still giving you connectivity issues you may have a product issue. Your new product comes with one-year warranty and 90 days of complimentary tech support. Please reach out to us at Netgearteam@netgear.com
Thank you.
if you have completed all the troubleshooting and your product is still giving you connectivity issues you may have a product issue. Your new product comes with one-year warranty and 90 days of complimentary tech support. Please reach out to us at Netgearteam@netgear.com
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
It's the best router
on May 29, 2019
Posted by: Alexander40505
This particular model is the best router I've had. From lynksis to apple I had all sorts. But this one superseded all of them.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on May 29, 2019
Posted by: Walt6877
Wow! Easy to setup. Easy to connect all my devices. Transmit wi-fi efficiently through our two house story mouse. Great purchase
Written by a customer while visiting netgear.com
Customer Rating
5
Surpassed my expectations
on May 29, 2019
Posted by: Kevin53820
This is the first netgear product I bought to use. The performance are outstanding, superb range pass my other router, easy to use app, easy setups. Highly recommended.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on May 29, 2019
Posted by: S.41562
Been using it for about a month now and it's working well. Theres no spot in the apartment that doesn't have great wifi connection.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router ever
on May 29, 2019
Posted by: TESA32727
We have loved this router. My son uses it for gaming and hasn't had any lag time. It's been great for streaming as well. Definitely recommend
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router for Home
on May 29, 2019
Posted by: John91654
Fast, responsive and great wireless for any size home. Worth the investment.
Written by a customer while visiting netgear.com
Customer Rating
5
Very Satisfied!
on May 29, 2019
Posted by: Braden44570
The Nighthawk X6S AC3600 was a major upgrade from our old router. It is giving us a very strong signal throughout the house.
Will definitely recommend to others!
Will definitely recommend to others!
Written by a customer while visiting netgear.com