Customer Reviews for APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Customer Rating
5
BE550G network compatibility
on June 14, 2015
Posted by: APCuser
I use APC to protect my computer and TVs here in Florida and never had problems. I do have a question on the BE550G data protection. The documentation says RJ45 10/100 Base-T Ethernet protection, does this include CAT6 gigabit?
Our small business has 8 of these for our PC workstations and they work great when the power goes out. It gives us plenty of time to save our work before shutting down if the power stays out for an extended period. I also like the fact that APC gives you a return shipping label so you can ship an old unit that you're replacing back to them for free, and they gave us a discount for the new unit. The units are guaranteed for 3 years. Very happy with this product.
As soon as we identified what products we like to use, APC's website gives us great flexibility with ordering. Every transaction is quick and completed with great quality.
Love this battery back up. Almost every computer in our office has this model, plus I use it at home too. Great to have a chance to turn everything off properly when there is a power surge/wane/outage before losing vital information. Can't beat the warranty either. I really like APC's green return policy too!
At only 17 months old this UPS worked very well until recently, when it could only give 15-20 seconds of backup during a recent power outage. Normally it gives about 10 minutes, enough time to shut down the computer properly. It seems the battery is no more good and it or the entire unit needs replacing. A previous APC UPS I owned worked for about 3-4 years before quitting. At this time I cannot recommend this model to anyone based on my experience. Maybe APC will step up and replace it.
No, I would not recommend this to a friend.
Response from apc.comBy APC Product Support, CCC, December 12, 2014
Thank you for taking the time to review our BE550G. We are sorry to hear of this recent issue and apologize for any inconvenience it may have caused. The BE550G comes with a 3 year warranty and the normal life of the battery should be anywhere from 3-5 years. Please contact an APC support team at your earliest convenience and we will be happy to help resolve this issue. We have chat and emails services available on our support site and you may also contact us directly at 800-800-4272.