Customer Reviews for APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Customer Rating
5
Great Product, Great Service
on April 2, 2010
Posted by: ballerina
from Auburn Hills, Michign
The entire church office uses these to protect our computers, so when it was time to replace mine I didn't question the fact. After speaking with a customer service representative, I was convinced that not only do they have a good product, but the customer service is outstanding. They told me the most economical way to purchase a new unt, and made return of the old unit easy.
I would definitely recommend this product to business associates and friends.
I have been using and recommending APC products for more than 20 years. In that time my clients and I have (to the best of my knowledge) had only one product failure other than expected battery replacemnts. I shall continue to use and recommend APC.
I would not be without the Back-UPS ES 8. I have one to support my laptop and desktop, with the other one monitoring my network, printer, and charging station. I am not a sophisticated user, but I know what works for me.
Just upgraded my UPS. Loved the old one. LOVE this one. So easy even a computer disaster like me can feel comfortable setting it up. No problems with unit. APC products are all I use at home.
I bought my first APC after lightening destroyed my hard drive - that unit saved it several times later and lasted six years. My new unit has a ground detection light which told me that the outlet I was using was not properly grounded. I fixed that and now feel fully protected. The only fault I find is that the power cord is shorter than the earlier unit causing me to use an extension cord to reach the closest outlet.
I had to replace my old Back-up (An older APC) ,it was over 7 years old,so with that kind of service, it was a no-brainer that I repeat with a new one from the same company that gave us such great service for such a long time.