Customer reviews from apc.com
APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Average customer rating
4.6
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
154
4 Stars
18
3 Stars
6
2 Stars
4
1 Star
8
93%of customers recommend this product.
(
173 out of
186)
Customer Reviews for APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Customer Rating
4
Good Product; Tough on User
on May 12, 2011
Posted by: Illinoisian
from Illinois
As always, the Back Ups 550 is a sturdy product which will probably last a long time, just as my BackUPS PRO did. However, I had a terrible time installing it. Every step required excessive force, including even inserting the plugs into the outlets! For starters, the battery cover would not just depress and release - I had to use a tool in order to exert sufficient pressure. Then the battery, which supposedly easily slides out if you merely turn the unit right side up after removing the battery door, took about 10 minutes and a lot of shaking to dislodge. Connecting the battery wires also required an excessive amount of force. And again, plugging in computer and peripherals was very difficult because the outlets were so tight that once again, a LOT of sheer force was required.
I don't think an item such as this should require the strength of a bodybuilder to set up.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great Product
on May 8, 2011
Posted by: BronxBoy
from Rocklin, CA
My previous Back UPS lasted 8 years; survived a power failure in New Jersey and one in California. Present replacement is fine. It would be helpful to mention that laser printers should not be used with this UPS, as they are very power-hungry on start-up.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
A Perfect Fit
on April 22, 2011
Posted by: nyppsi
from Rockville, MD
The ES 550G was a perfect fit for the wattage/VA rating, the size (for the space I had to put it in) & the number of outlets.
I do wish the cord were a bit longer and that a statement was made on the box & in the literature that the unit could be used in any position (horizontally, sideways/ vertically and/or hung on the wall) if that is the case. I also wish you would give joules ratings for your UPS products (the surge suppression portion). Finally, I wish ALL of the surge & surge + battery backup outlets were sufficiently far apart to allow transformers to be plugged in side-by-side. That would make the unit even more functional & really wouldn't require much additional separation. Overall, I rate it at 4.5 stars (but you didn't give me that option in the star ratings above, so I had to give it a 5).
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
It works...
on April 16, 2011
Posted by: Dustoff
from N Central AZ
as expected. I would expect nothing less. This unit replaced an older unit that was probably 5-6+ years old. I purchased this unit based on the reliability and cost of the older one and so far all is good. I would hope to get at least the same service from the new one as the old. All-in-all, a good product at a reasonable price. I would buy another (and probably will when this one bites the dust).
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Love this product
on April 14, 2011
Posted by: Kim
from Cleveland Ohio
It is so simple to install if you need more than 4 back up/ surge protectorate outlet I just plugged a surge protectorate extension cord into it
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
ES8 Review
on April 4, 2011
Posted by: tomac
from East Greenwich, RI
I got a good deal from APC online for this device. I traded in a previous generation back up for this at a discount. APC took back the old unit for recycle at their expense. The ES-8 was plug and play with my new Windows 7 system. Like it's predecessor it has performed flawlessly since installed.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Good unit
on March 25, 2011
Posted by: Garebear
from Utica, Mi
I've used this unit for a while and there has been absolutely no problem with it. Its software is fully functional and I have not experienced any bugs or glitches.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
5
Great for keeping VOIP phone system going
on March 17, 2011
Posted by: CapitalRegionBiz
For over a year this little battery backup has kept our VOIP business phones available through blackouts and brownouts without a single problem. You sort of forget its there until the phone rings in the dark.
I would recommend this to a friend!
Written by a customer while visiting apc.com