I have been impressed with my ASUS Vivo book. It has everything I need and then some. The durability and processor speed were a few things that sold me in the very beginning. I've since found out that there is 1 year warranty protection for liquid damage and accidental physical damage which is amazing. Thank you for such a high quality product!!
Written by a customer while visiting https://www.asus.com
This is my first laptop. I have always had desktop tower computers. So far, I love the speed of this purchase. It has enough connections for me. I am a retired old person.
Written by a customer while visiting https://www.asus.com
Powerful sturdy laptop with a great keyboard but battery life is pitiful - wish it would last longer and lighter like LG Gram.
Response from https://www.asus.comBy CLM, December 30, 2024
Dear Valued Customer,
Thank you for your comment.
We certainly understand your concern regarding the short battery charge life. To improve or prolong the battery charge life, please try to do battery calibration manually. To start with, please drain it completely then charge it fully without using the system. Once fully charged, please use the laptop, without the AC adapter connected, and let the battery drain completely again. Please repeat the charging process thereafter. Also, please verify if the unit is running with the most current system update and third-party battery draining applications are not running if not in used.
If you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com