Customer reviews from blackstoneproducts.com
Blackstone - Original 22-in. Countertop Outdoor Griddle with Hood and Omnivore Plate - Black
Average customer rating
4.7
(1,002 Reviews)
Rating breakdown 1,002 reviews
5 Stars
785
4 Stars
157
3 Stars
39
2 Stars
5
1 Star
16
82%of customers recommend this product.
(
14 out of
17)
Customer Reviews for Blackstone - Original 22-in. Countertop Outdoor Griddle with Hood and Omnivore Plate - Black
Posted by: ShanninR
Gender:Female
Verified Purchase:Yes
Bought one for my daughter and it came damaged. The side was completely crushed in. Not a packing issue but quality control issue. They were going to send me the part, but it wouldn’t be in for about 6 months. After much discussion (emails), they sent out a new one. It also came damaged, but at least the lid would close so my daughter was ok with it. I was not happy about this because it was a birthday gift to her, I like the grille, but come on, is it too much to ask for a grille in perfect condition?
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy Customer Support, December 20, 2024
Hello, and thank you for leaving a review! We appreciate you reaching out to us. It looks like you worked with our team and we were able to get this resolved and find a better solution. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Haven't used it yet
on May 30, 2026
Posted by: Chad T
I just opened the thing so can't really say much about it yet. Looking forward to trying it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Pretty great
on February 11, 2026
Posted by: Stephanie F
Easy to set up but there is already rust on the griddle
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Ineffable
on May 9, 2026
Posted by: Dany R
Ineffably beautiful, fiercely efficient. A griddle that changes the way you cook and gather.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Weekender
on May 12, 2026
Posted by: Assad P
I just brought it. Can't wait to use it this weekend.
Response from blackstoneproducts.comBy Customer Support, May 12, 2026
We look forward to your first cooking experience being a positive one. If you require assistance at any point, please contact our support team at
support@blackstoneproducts.com
support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Omnivore
on May 18, 2026
Posted by: Wanda K
I’ll give it 4 stars as going from other reviews but I just purchased so haven’t tried it yet.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
My Blackstone
on June 3, 2026
Posted by: Kevin H
I haven’t actually used it yet, but it looks pretty
Response from blackstoneproducts.comBy Customer Support, June 9, 2026
We hope your first cook goes well, and that is a great experience for you. If you have any questions about your product before, after, or during cooking, you can reach out to support@blackstoneproducts.com and our team will happily assist.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New Griddler
on June 6, 2026
Posted by: Fernando O
The product is great, but I think it should include the initial ounce or 2 of product to do the initial cure.
Written by a customer while visiting blackstoneproducts.com