Bought one for my daughter and it came damaged. The side was completely crushed in. Not a packing issue but quality control issue. They were going to send me the part, but it wouldn’t be in for about 6 months. After much discussion (emails), they sent out a new one. It also came damaged, but at least the lid would close so my daughter was ok with it. I was not happy about this because it was a birthday gift to her, I like the grille, but come on, is it too much to ask for a grille in perfect condition?
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy Customer Support, December 20, 2024
Hello, and thank you for leaving a review! We appreciate you reaching out to us. It looks like you worked with our team and we were able to get this resolved and find a better solution. If you need anything further, please let us know!
Along with the Blackstone folding stand/table this is the perfect set up for our camper. Fits right into the outdoor kitchen space when not in use, and I got the Blackstone 15ft propane line so I don’t have to cook right up against the unit.
I don’t think there is anything that tastes bad coming off of this thing!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
22in Table top griddle
on July 29, 2024
Posted by: Emma D
Im so glad I bought this! I love it and you can make anything in it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it!
on July 29, 2024
Posted by: Maaz B
It’s everything I hoped for. Since my house is smaller I was looking for a griddle that would fit most places for me to store after use and this is the perfect one. It’s compact and versatile!
Written by a customer while visiting blackstoneproducts.com