Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4
(3,367 Reviews)
Rating breakdown 3,367 reviews
5 Stars
2,330
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product.
(
1,383 out of
1,645)
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Posted by: Alibi
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Ok thermostat. Have to press the screen pretty firmly to make changes. Also wish it would go into sleep mode and shut the screen off.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Tex_Tech
from Texas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Pros: Nice thermostat. Readable screen. Has the ability to display local weather. Cons: Temperature swing of +/- 1 degree cannot be adjusted. In a Texas Summer, 3 degree swing feels like an uncomfortable eternity. Does not support room, or outside wireless sensors.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Crystal P
from Elk Grove, CA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Its’s very convenient to use, however, if you have one installed in your bedroom, be aware that the dimmest setting is still too bright for nighttime. I turned the display off and use the app 95% of the time, so this is not an issue for me. I think it would also be convenient if the app gave you access to all the personalization settings that you can access from the thermostat itself. Last thing, it makes a clicking noise when it turns on. It’s not bad, just had to adjust tor the new sound.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Vince715
from Virginia
Frequency of use:Daily
Verified Purchase:Yes
This thermostat is great. I love the wifi capability and the ease to use it. One recommendation is to be sure it is setup properly after installation. If you don't input the exact configuration you have, the thermostat will not operate properly and you will be wondering why your house is getting hotter when you want it to cool down.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: 9512
Verified Purchase:Yes
Touch screen sometimes unresponsive and screen goes white at random weekly
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Ms R
Verified Purchase:Yes
I am giving this 3 stars but I would have given it 5 two days ago.I really do like the unit and that I can control it with my app.
However, we had a power outage yesterday and the whole unit and the thermostat stopped working. We are waiting for our service person to come out and see what happened. This is awful. We don't know what happened to our system that is only about 9 months old.
However, we had a power outage yesterday and the whole unit and the thermostat stopped working. We are waiting for our service person to come out and see what happened. This is awful. We don't know what happened to our system that is only about 9 months old.
Written by a customer while visiting resideo.com
Posted by: Ts291
from Apex NC
Frequency of use:Monthly
Gender:Male
Verified Purchase:Yes
Touch screen on this is terrible. The app is clunky too.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2
Schedule is a bit of a joke
on October 18, 2021
Posted by: Suthjl
Frequency of use:Daily
Gender:Male
First of all I'm coming from a NEST. We replaced our heat pump and this is the thermostat the installer installed. At first I thought it would be fine even though the app seemed dated. But then I enabled the schedule. It does not have independent heat and cool schedules. The schedule is more tailored to an auto mode where it doesn't allow you to put the temperatures within 3 or 4 degrees. A good scheduling function should allow you to set a schedule for heat and a separate schedule for cooling. Not 1 schedule that is used for both.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, February 17, 2022
Hi, thank you for taking the time to rate our product. If you ever need any help, please reach out. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help. -Jay
Written by a customer while visiting resideo.com