Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4 out of 5
4.4
(3,399 Reviews)
Open Ratings Snapshot
Rating breakdown 3,399 reviews
5 Stars
2,354
4 Stars
469
3 Stars
252
2 Stars
141
1 Star
183
84%of customers recommend this product. 
(
1,409 out of 1,674
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Customer Rating
5 out of 5
5
Nice and easy use
on January 7, 2026
Posted by: ChrisE
Verified Purchase:Yes
Great and easy to use, I love it being able to control my thermostat from bed
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
I thought Honeywell would be better
on January 11, 2026
Posted by: Mike in Pine Island
from Pine Island, FL
Verified Purchase:Yes
Average at best I would have to say. No usage data
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Worst decision
on January 13, 2026
Posted by: Harry9721
from Osoyoos
Verified Purchase:Yes
Disconnects everytime freezes hope had a better one
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Short cycling
on January 14, 2026
Posted by: Chuck Wolfe
Verified Purchase:Yes
The thermostat seems to short cycle. I've had heat pumps in the past but this system is just resistive.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Recommend
on January 18, 2026
Posted by: Anonymous
Verified Purchase:Yes
Very easy to use. I bought this specifically to be able to use it remotely and it does that. I’m pleased with how it functions.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Good display, but operating instructions are confu
on January 20, 2026
Posted by: Hope
from Punta Gorda, FL
Verified Purchase:Yes
It is easy to read, but operating instructions were not well done. The help desk did not understand the system. I had to work through the problem on my own.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Thermostat Review
on January 20, 2026
Posted by: AMEN
Verified Purchase:Yes
Very pleased with the Honeywell Thermostats Replaced recently purchased Nest thermostats after having set up issues with the Nest and at the recommendation of my heat and air conditioning specialist. Specialist's words…."easy to install, easy to use and never have service issues”. Exactly my experience to date!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great value
on January 26, 2026
Posted by: MeMe36
from SC
Verified Purchase:Yes
Love the look and features of this new thermostat. I also love that it’s a smart thermostat and I can control it through my phone from the app. This will save me money in the long run
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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