Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4 out of 5
4.4
(3,367 Reviews)
Open Ratings Snapshot
Rating breakdown 3,367 reviews
5 Stars
2,330
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product. 
(
1,383 out of 1,645
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Customer Rating
2 out of 5
2
Backlighting Annoyance
on August 27, 2025
Posted by: Chris13
from Boston
Verified Purchase:Yes
Using black backlighting requires auto switch back to white backlight from 2:00am to 3:00am. If installed in a bedroom it is VERY annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
I wasn’t given a choice
on August 29, 2025
Posted by: Paul E
from California
Verified Purchase:Yes
I wasn’t given a choice on what or which thermostat came with my new heat pump. I know I was charged for it tho. Programmable thermostats are absolutely worthless. Studies have shown that just setting your temp and leaving it saves far more energy than having it adjust during off hours. It’s no more useful than an old cheap mercury thermostat. I doubt I’ll ever use the remote WiFi access considering I have livestock and there will always be someone at the house to look after them. I could swap it for an old mercury thermostat and I wouldn’t miss any of the worthless bells and whistles. Eventually people will figure out that the old cheap ones were always better, and lasted longer.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Night light
on September 1, 2025
Posted by: FL client
from Palm Coast, Florida
Verified Purchase:Yes
Thermostat night light is too bright. Not able to dim nor turn off.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
happy with model 900
on September 2, 2025
Posted by: Mr X
Verified Purchase:Yes
works well, easy to program. The small size is not obtrusive in our living room. The small size does mean small text on the screen, BUT it is easy to program on the phone app or ipad
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
1980 tech
on September 3, 2025
Posted by: Mr. Tony
from Huntington Beach CA
Verified Purchase:Yes
Why don’t u have a phone app?
Website is a pain!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great purchase
on September 4, 2025
Posted by: JennyD
Verified Purchase:Yes
Very easy to use and program settings are also very easy
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Thermostat is annoying
on September 5, 2025
Posted by: Mdal
Verified Purchase:Yes
Doesn’t respond well to pressing. Interface is clunky as is app
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Thumbs up.
on September 8, 2025
Posted by: Barkster
from Western Pennsylvania
Verified Purchase:Yes
Much easier to manage and use than the Nest. Very Happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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