Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4
(3,367 Reviews)
Rating breakdown 3,367 reviews
5 Stars
2,330
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product.
(
1,383 out of
1,645)
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Posted by: Suzanne St
from Pasco County Florida
Verified Purchase:Yes
Beautiful Thermostat ! Love the color of the screen unfortunately, the humidity control does not control humidity. It only changes the number on the screen. It actually does not control the humidity very disappointed. Don’t understand why it has that feature on there when it does not work.
Written by a customer while visiting resideo.com
Posted by: JonR
Verified Purchase:Yes
Thermostats were easily installed and setup to my WiFi. I wanted to be able to control my
homes' HVAC systems from my phone. These do everything I wanted.
homes' HVAC systems from my phone. These do everything I wanted.
Written by a customer while visiting resideo.com
Posted by: Red Giselle
Verified Purchase:Yes
Love Love Love this thermostat! If you like to have current weather info and the ability to set a weekly schedule, you will love it too.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: P. Huey
from Charleston,SC
Verified Purchase:Yes
Easily programmable thermostat helps save on electricity cost. I have a 3 level house. I set the thermostat to cool the 3rd story at 9:00pm. So efficient and very helpful.
Highly recommend this Honeywell thermostat.
Highly recommend this Honeywell thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Kristy J
from Georgia
Verified Purchase:Yes
Great thermostat for the home! Love that I have the app and can control from my phone when away and on vacation!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Great thermostat - Lousy company
on August 21, 2025
Posted by: Dr B
from Ontario Canada
I bought one of these years ago for our second home and it is generally an excellent product. It has performed flawlessly for close to ten years. Now I want to buy another one for our primary home, only to find they won't sell me one unless I pay someone to install it. It's not rocket science. I don't want to have different thermostats at my two homes, so now I have to look at buying TWO thermostats from a different manufacturer.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, August 25, 2025
Hi Dr B, we are sorry that you feel this way. This trade model requires an HVAC professional for installation, configuration and warranty. We can recommend you the retail version: RTH9585WF, this model can be installed by the homeowner and you can contact us for guidance if required. Our support team is available 7 days a week, just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Posted by: JoshuaJ
from Los Angeles, CA
Verified Purchase:Yes
The touch screen is slow to respond, and the system is not user friendly. The only functional way to use this is via the app.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Ft Cobb Lake, Oklahoma
Verified Purchase:Yes
Works great at our cabin; we can adjust temp on our way
I would recommend this to a friend!
Written by a customer while visiting resideo.com