Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4 out of 5
4.4
(3,367 Reviews)
Open Ratings Snapshot
Rating breakdown 3,367 reviews
5 Stars
2,330
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product. 
(
1,383 out of 1,645
)
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Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Customer Rating
5 out of 5
5
Awesome thermostat
on October 25, 2020
Posted by: Anonymous
from Ferndale, WA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Awesome thermostat. Clean, modern, and actually provides real time weather information when connected to WiFi. Great little machine, and I hadn't realized how great until I started using the phone app to connect.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Good basic function, but horrible features.
on January 7, 2021
Posted by: ZSC100
from Tulsa, OK
Frequency of use:Daily
Gender:Male
I bought this as a recommended thermostat from my power company. Figured it would be a safe purchase b/c it's Honeywell. Wrong. I'm an engineer and I want to see usage graphs. There are none. In fact I'm told none of Honywell's WiFi thermostats provide usage graphs. Nest can do this with it's eyes closed, come on Honewell. You have the data and even build performance emails from it, why not let the users see it, it's our data, just let us have it :( I will be getting a nest very soon.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
I love the convenience
on January 26, 2021
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I love the convenience and ease of use of this thermostat. Being able to control temperature and settings from my cell phone is so much better than before. it is great looking, too, and you can control the background colors and lighting.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
WIFI disconnects constantly, complete waste of $$
on January 26, 2021
Posted by: BClean
Frequency of use:Daily
This thermostat disconnects from wifi at least 4 times per day. I use it at my vacation home and it is pretty much useless since it doesn’t stay connected. No issues with the wifi either as my other electronics have no problems staying connected. Complete waste of time and money, go with another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
NO CUSTOMER SUPPORT
on February 3, 2021
Posted by: GEORGE B4
from FLORIDA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
No customer support by phone was on hold for 30 minutes finally hung up
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Love this thermostat
on February 8, 2021
Posted by: From dumb to “smart home”
from Ruther Glen VA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love how the screen is small yet readable; as well as the millions of options for customized colors. The biggest thing was that it is Alexa-enabled and I can control it from anywhere in my home (which is perfect for someone like me who works in their basement which gets pretty cold!). It’s also very easy to install (although the warranty is void if you don’t use a professional - hence my four star rating)
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Maintain home from long distance
on February 11, 2021
Posted by: R K Zaitz
from Boulder, CO
Gender:Male
Verified Purchase:Yes
Much easier to set up than earlier versions of the Honeywell wifi thermost. Logging directly into the router without having to use an additional smart device for setup is a great improvement. This stat is more intuitive to setup and use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Honeywell 9000 thermostat issues
on March 3, 2021
Posted by: Wagon
from San Diego, CA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I don’t like that the humidity always reads really low compared to the other devices I have around the house. It gives me a lot of sensor errors and low humidity messages. I like the ease of being able to access the controls from an application anywhere.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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