Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4
(3,367 Reviews)
Rating breakdown 3,367 reviews
5 Stars
2,330
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product.
(
1,383 out of
1,645)
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Posted by: Nora B.
from Tacoma, WA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
So far so good. I had a Nest thermostat that was always tweaking itself and fighting with my Bosch heat pump. So glad to change to the Honeywell thermostat. No more nonsense going on.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Disappointed 2
from Florida
Verified Purchase:Yes
We had a contractor install a malfunctioning Wi-Fi thermostat only to remove it less than 24 hours later. He suggested purchasing this thermostat in particular, stating we could just ‘slap’ it on and it will work.
Once we received this unit and put it in place, we discovered that it requires a licensed contractor. We shipped it back the next day. Not happy with available HVAC contractors in this remote area.
Once we received this unit and put it in place, we discovered that it requires a licensed contractor. We shipped it back the next day. Not happy with available HVAC contractors in this remote area.
At this time still without a Wi-Fi thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 2, 2024
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us. -Joey
Written by a customer while visiting resideo.com
Posted by: OwnerOperator
from 92308
Gender:Male
Verified Purchase:Yes
Very nice with one problem - For some unknown reason and regardless of background "color" scheme setting, the unit illuminates into a BRIGHT white background in the middle of the night lighting up the whole hallway. There is no setting available to turn it off. You have to either cover it before bed or get up and "touch" the screen where it returns to the previous custom background setting.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 9, 2024
Hi, thank you for taking the time to rate the Wi-fi 9000 color touchscreen thermostat. This feature is in place to prevent the screen from burning out and cannot be disabled.
Written by a customer while visiting resideo.com
Customer Rating
5
An excellent and reliable thermostat choice.
on February 7, 2024
Posted by: AGD 2915
from Kendall county, Illinois
Verified Purchase:Yes
This product allows us to maintain comfortable temperatures while we home or away from home.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: TJKTiga
from Central Virginia
Verified Purchase:Yes
Display is pleasant but the scheduling is totally manual for Away or Vacation times in that it fails to offer “modes”. It requires day by day changes when scheduling such times. Additionally, 1 of my 3 thermostats seems not change the heat set point per the schedule. It’s an hour off like it’s in different time zone.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 9, 2024
Hi, it sounds like you may have the Smart Response Technology enabled on one of your units, this feature starts your schedule early, you can disable this by performing the following.
1. Select Menu.
2. Select Preferences.
3. Select Smart Response Technology.
4. Select Off.
5. Tap Done to save.
1. Select Menu.
2. Select Preferences.
3. Select Smart Response Technology.
4. Select Off.
5. Tap Done to save.
Written by a customer while visiting resideo.com
Posted by: Roseville CA owner
Verified Purchase:Yes
It resets at 2AM each night and turns the screen bright white which wakes us up
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
Great Thermostat
on February 26, 2024
Posted by: Edmund0
from Mechanicsburg, PA
Have had operational for several years without issues. Needs special configuration wiring for dual heating and air conditioning setup.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Regular John
from Corona CA
Verified Purchase:Yes
Everything you need from a thermostat. These are really simple to work . Using the app makes it easier . 5 stars all the way!
I would recommend this to a friend!
Written by a customer while visiting resideo.com