Not programmable enought. Should be set and forget.
Response from resideo.comBy Joey, Customer care, December 7, 2023
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Great thermostat. It has all the features you would ever want. The only issue I see is with the touchscreen, the screen is not very responsive, you would have to touch many times, before it actually accepts the setting. I am not sure, how the Quality control folks at Honeywell overlooked this basic and extremely important user feature.
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, December 7, 2023
Hi, thank you for taking the time to rate the Wifi 9000 touchscreen smart thermostat, we appreciate the feedback and will utilize your comments as we update future products.
This is a very good thermostat. I like the colors on the screen and it is easy to program with the TCC app and website. It replaced a Google Nest which I hated.
This is our first WiFi Thermostat at a home on the southern Gulf coast where we are living only part time. Its reassuring to be able to monitor the temperature and humidity levels at the same time while we're away. It even sends notifications to our phones when its settings have drifted and it is reliable!
I really like the thermostat and would have given it 5 stars, but I thought that the terminal strip where you land the wires are very flimsy. Also, I'm not able to use the app to control it when I'm not on the same Wi-Fi network. I can still control it from Alexa, but I don't have all the features that the app has. Other than that, I am very satisfied.
I loved working with it, it had so many things that provided info. Unfortunately it fried when some electrical work was being done so that was that. It was a gift and I'm sad I dont have it anymore. That's the only reason i gave it a 4-star rating instead of a 5.