Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4
(3,367 Reviews)
Rating breakdown 3,367 reviews
5 Stars
2,330
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product.
(
1,383 out of
1,645)
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Posted by: HW 9000 buyer
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The set up was difficult. The installer had no clue how to connect it to my wifi & didn’t even bother to try. It has no geofencing capability which is basic needed capability. It provides little info via either app as to what the a/c unit is doing, meaning on/off etc. it basically is a standard thermostat that connects to wifi. Disappointing for the cost. I should have bought a nest or ecobee instead.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: jjl2
Verified Purchase:Yes
Decent unit. Relatively easy to install and program. Touchscreen is very finicky, sometimes a light touch works, other times its very frustrating and must press very hard multiple times...or start over
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Not what I expected - software is buggy
on November 11, 2020
Posted by: Petsib
from Stamford, CT
Frequency of use:Daily
Gender:Male
I had a professional installer take care of the installation and configurations.
Have since used the website to manage "home" settings - the website control panel is easy to use but one of the thermostats seams to live a life of it's own - it changes temperature at random times during the night - it's very enjoying.
Have since used the website to manage "home" settings - the website control panel is easy to use but one of the thermostats seams to live a life of it's own - it changes temperature at random times during the night - it's very enjoying.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Cornel
from Ca
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat gives you the impression that it will automatically cool when it reaches a certain temperature AND heat when the temperature falls below a certain degree.
It does it only if you switch between heat and cool mode manually. So either it heats or it cools. Not both
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Roll Tide
Verified Purchase:Yes
This thermostat is great. It’s very easy to use and works well. The sop is also very easy to use.
I only have two complaints:
First, in the dimmest setting the display is still very bright at night, lighting up my bedroom. It’s a pain to have to turn the display off every night then back on in the morning, and you can’t do it on the app either.
Second, In order to have a warranty the thermostat has to be professionally installed. This is crazy because it was incredibly easy to install myself.
Written by a customer while visiting resideo.com
Posted by: AV Martin
from Raleigh NC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
If you have an issue don’t expect to get through to customer service in less than an hour. The product works well but I had a question that wasn’t covered in the directions.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Spokane WA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Excellent piece of equipment! My only issue is the inability to turn fan "off".
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Odessa, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat that I can control from my phone. Pretty cool right?
I would recommend this to a friend!
Written by a customer while visiting resideo.com