Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4 out of 5
4.4
(3,370 Reviews)
Open Ratings Snapshot
Rating breakdown 3,370 reviews
5 Stars
2,333
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product. 
(
1,386 out of 1,648
)
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Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Customer Rating
5 out of 5
5
I wish I purchased sooner
on December 20, 2021
Posted by: DDP1
Frequency of use:Daily
Verified Purchase:Yes
It is great for my needs. I wished I had purchased sooner.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Long distance monitoring
on December 20, 2021
Posted by: Engineer Bill
from NW Ohio
Gender:Male
Verified Purchase:Yes
This was installed in our condo in Florida and we are from Ohio, this way I can watch the condo temps and humidity.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Convenient
on December 21, 2021
Posted by: Geneous
from Orlando
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Perfect. Does everything we need. We no longer have to run up and down the stairs to adjust the thermostat or turn the air on.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Perfect for me
on December 23, 2021
Posted by: Lenore
from Hendersonville NC
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This does everything I expected. Easy to program. Works with Alexa and the app. Even has different color settings.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Good but not Great - Make it Simpler
on December 23, 2021
Posted by: FL Naples User
Verified Purchase:Yes
The Honeywell 9000 is a nice looking wifi thermostat but in my opinion it's much more complicated than it needs to be. The LCD itself is quite nice but it never dims. For us that's fine because it's in a hallway. For others this could be a problem.
My biggest issue is when adjusting the temperature while in Hold mode you always have to "confirm" your change(s) by pressing the Done button. In general it always asks you to confirm inputs. Why? Just let me change it (the phone App requires the same confirmations).
They have a Vacation mode - but it requires you to enter the dates you're going to be gone. Why? Just let me enter an "Away" mode with a Cool temp and a Heat temp. People change their vacation dates all the time but once you leave your house (after putting it into Vacation mode) the dates can't be modifed from the App.
The theromostat does everything I need it to but they've made the interface more complicated than it should be. The phone App is okay and generally lets you do normal day changes (but will not let you enter vacation mode). They should really spend some time looking at the Lennox thermostat and associated Phone App - much cleaner, simpler to use and yet has more functionality.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Smart Phone App makes it easy!
on December 25, 2021
Posted by: FCarl
from Washington, UT
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love that I can access my thermostat through my smart phone app which is very easy to use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Ease of use
on December 27, 2021
Posted by: Bill Wood
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Tried another brand, and was not satisfied with the programing of the unit
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Love the unit but not the "same" as previous ones
on December 27, 2021
Posted by: Immanuel Lutheran Church
from Saratoga CA
Frequency of use:Daily
Verified Purchase:Yes
Same part number, DIFFERENT BASE. Seriously when you change something the part number SHOULD change. We purchased it to replace an existing unit we though was faulty and oh my, had to swap out the whole thing, base and all. Love the units but PLEASE change the numbers a little.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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