Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4
(3,367 Reviews)
Rating breakdown 3,367 reviews
5 Stars
2,330
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product.
(
1,383 out of
1,645)
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Posted by: SLee
Verified Purchase:Yes
Already stopped working 25 days after installation. Got the "Thermostat Sensor Error" message and another message that the whole thing will have to be replaced. Will be a hassle to call our HVAC contractor out to fix it, re-programming the heating and cooling schedules, then re-programming the connection to the internet. Will be a long process to get the replacement thermostat to 100%. Very disappointing on a brand new product.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Denver co
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I have bought and returned 3 of these units due to failure. The keep displaying sensor error messages saying that the sensor is defective and needs to be replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Eddie63
from North Texas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great replacement of my 12 year old thermostat that was going out. Love the easy set up and wifi functionality to maintain settings.
The ONLY thing missing is an "auto" temperature setting, which is pretty important in Texas...where we need it to auto set to heat at night, but auto set mid-morning to cool when it begins to warm up. Not sure why this is not a standard setting, and realizing I need to remember to change the settings on my phone every day now.
The ONLY thing missing is an "auto" temperature setting, which is pretty important in Texas...where we need it to auto set to heat at night, but auto set mid-morning to cool when it begins to warm up. Not sure why this is not a standard setting, and realizing I need to remember to change the settings on my phone every day now.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
on April 15, 2019
Posted by: Anonymous
The thermostat is located in our bedroom, and it's specifically designed so that the screen turns bright white between 2am and 3am. It's like a 40watt bulb is suddenly turned on in the bedroom! UNACCEPTABLE DESIGN FLAW. Get a higher quality screen!
Written by a customer while visiting resideo.com
Customer Rating
4
Works Well, But...
on July 1, 2020
Posted by: gapDIY
from 18062
Frequency of use:Daily
Gender:Male
We have had the thermostat for several years now and it continues to work well. Like that it can be powered by C wire. Only real complaint is that there are only 4 schedule settings a day. Will likely upgrade to one that can handle 6+ different changes Since I work out of a home office I like to have a mid morning and mid afternoon adjustment as well. Would love it if the device would update with that capability added.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Benny A
from Ca
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The touch screen is not responding all the time, have to actually “ nock” on it to make changes, replaced both thermostats already, still same problem, made mistake buying them, won’t recommend them for anyone.
Had different brand on my privies house and worked excellent.
Had different brand on my privies house and worked excellent.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
You need a wire called common to power the unit. Older homes like ours did no have this wire so it meant pulling new cabling. Most WiFi controllers require this wire, not just Honeywell.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
After registering my Honeywell thermostat with my personal email address I am receiving unsolicited emails from third parties such as an email that led me to this Bazaarvoice website. I have never authorized Honeywell to be selling my personal information to third parties.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com