Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4 out of 5
4.4
(3,370 Reviews)
Open Ratings Snapshot
Rating breakdown 3,370 reviews
5 Stars
2,333
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product. 
(
1,386 out of 1,648
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Customer Rating
5 out of 5
5
WiFi Thermostat
on November 27, 2020
Posted by: DCee
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat. Very nicely lit, works great, easy to install!!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love the features available and user friendliness.
on November 30, 2020
Posted by: Capt Dan
from Lewes, DE
Frequency of use:Daily
Gender:Male
This thermostat has saved me a very considerable amount of money. I was able to monitor my home while away for extended periods of time. I had some problems connecting to my WiFi but after calling Honeywell I was able to fix my problem. I had to connect to 2g rather than 5g.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Needs to be better calibrated.
on November 30, 2020
Posted by: D Gray
from Middle Tennessee
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We like the convenience of the phone app. Our 2 thermostats seems to register about 3 to 4 degrees higher than actual. In other words, when it’s 74 in the room The thermostat will show 77 or 78. Wondering if it can be calibrated.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Money for nothing??
on December 1, 2020
Posted by: Radio
from TN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Bought this and 3 weeks later it lost power 350 dollar thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Not Happy
on December 3, 2020
Posted by: Timm
from Spokane, WA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I was expecting a much more customizable experience, especially considering the variable speed furnace I replaced at the same time. The touchscreen is also not responsive 90% of the time, I have to hit the same button multiple times to get it to work. Also, the app is very limited in it's capabilities. Had the Sensei before this and was "upgraded" to this as a package deal with the new furnace, wish I could go back now.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Almost Perfect
on December 3, 2020
Posted by: ArnieN
Verified Purchase:Yes
I wish I could get it to work like my car's climate control system where it would go into heat or cool mode when necessary.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Great until it wasn’t
on December 3, 2020
Posted by: PbSk
from Seattle
Frequency of use:Daily
Gender:Female
We successfully used this thermostat for about a year. Programming worked fine until I tried to change the program to include cooling once summer set in. Now despite all efforts it no longer follows any schedule and we need to manually turn heat up and down.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Perfect
on December 4, 2020
Posted by: Roy F
from Carrollton, Va
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works like a charm, love that I lock it to keep the kids from changing the temperature in the house
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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