Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4
(3,367 Reviews)
Rating breakdown 3,367 reviews
5 Stars
2,330
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product.
(
1,383 out of
1,645)
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Posted by: Kepcool
from Colorado
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat works very well with one exception. The touch screen does not react well. It requires pressing hard on the screen and it sometimes requires multiple touches before it reacts. The touch screen sensitivity needs improvement.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
look for one from a diff company
on October 1, 2021
Posted by: tech 2021
from los angeles
Frequency of use:Daily
Gender:Male
less than 5 months and im getting a message that the thermostat has encountered an error and needs to be replaced. but you are forced to pay a third party contractor to do a diagnostic eventhough the lcd screen says the thermostate needs to be replaced.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, we're sorry for the experience and would be more than than happy to look into this for you. Our Support Center link at the top of the page lists the ways you can get in touch. -Jerry
Written by a customer while visiting resideo.com
Customer Rating
5
Great app to use via wifi. Awesome color display!
on November 30, 2023
Posted by: Billy Chase
from Whitman, Ma. 02382
Verified Purchase:Yes
This is the best thermostat we ever had! It's easy to install too. I love the way i can use an app to run it. Also an awesome color display and a wide selection of adjustments under settings within the device. Thanks!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
on August 8, 2018
Posted by: Anonymous
I wasn't going to get a wi-fi thermostat, but at the last minute I decided to do it and I am SO GLAD I did. One of my favorite things about the Honeywell Wi-Fi 9000 7-Day Programmable Thermostat is that I can read it on my iPhone without my glasses.
Written by a customer while visiting resideo.com
Posted by: ADHDLEE
from MN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
PRO: Wi-fi functionality is useful. Wouldn’t consider a thermostat without it.
The scheduling function is done from my iPad. It’s intuitive and flexible.
It allows you to change the background color scheme.
CON: The touch screen can be unresponsive.
WIERD: The screen bleaches out to white background for half an hour or so at 2:00am. The color returns shortly after. Not sure why. My best guess is that the thermostat is updating from the Honeywell server.
The scheduling function is done from my iPad. It’s intuitive and flexible.
It allows you to change the background color scheme.
CON: The touch screen can be unresponsive.
WIERD: The screen bleaches out to white background for half an hour or so at 2:00am. The color returns shortly after. Not sure why. My best guess is that the thermostat is updating from the Honeywell server.
Written by a customer while visiting resideo.com
Customer Rating
3
Bought 2 only one survived
on October 8, 2020
Posted by: Jess
from Sarasota, FL
Frequency of use:Daily
Gender:Female
When I got new 2 zone ac’s bought 2 of these. Thought they were great until one stopped working. Had to buy another and today the second one broke. It’s had problems and I’ve spent hours waiting for support to answer. They were helpful but I just can’t try a HW again. I’m in FLORIDA AND ITS HOT. There aren’t reliable
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3
Product Shortfall - Doesn’t Like 5.0 Gh
on March 20, 2021
Posted by: JeffS
from Florida
Gender:Male
Couldn’t connect to WiFi so made calls to customer support. During my second customer service call I learned this thermostat is designed to only work with 2.4 Gh. My cable company router was set to provide service on 2.4 Gh AND 5.0 Gh. This product can’t handle this, and when I tried to connect the thermostat to WiFi, connection failed. Message said that my password was invalid. It isn’t. Between my two calls I disconnected my iPad from WiFi and used the password to reconnect. No problems. So I’m left with trying to alter my router settings to not include 5.0 Gh - which I really don’t want to do because I may need that in the future. I wanted to bring a Nest thermostat to this home but allowed my HVAC company to talk me into installing your product. I shouldn’t have listened. I should also comment that programming using the keypad was cumbersome, kind of like a bad automobile navigation panel. Not trying to be funny.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: CPARetired
Verified Purchase:Yes
It looses its internet connection constantly and cannot be relied upon if you have a WiFi 6 router.
Written by a customer while visiting resideo.com