Customer reviews from resideo.com
Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Average customer rating
4.4
(3,367 Reviews)
Rating breakdown 3,367 reviews
5 Stars
2,330
4 Stars
464
3 Stars
251
2 Stars
139
1 Star
183
84%of customers recommend this product.
(
1,383 out of
1,645)
Customer Reviews for Honeywell Home - TH9320WF5003 Wi-Fi 9000 Color Touchscreen Thermostat
Posted by: PeterH
from Toronto, Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We purchased 6 units and 4 have sensor problems. Units need replacing so not very happy about this.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Doublej
from Sarasota
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I am a retired heating and cooling service tech, I’ve installed hundreds and hundreds of thermostats over the years. Always liked Honeywell thermostats, this one is no different, love the Wi-Fi and Alexa connection To thermostat. To this point it has been an excellent thermostat both mechanically and aesthetically. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Brian004018
Verified Purchase:Yes
The features are good. The touch screen is the biggest problem. It is not like a normal touch screen that you can put your finger on and it registers the touch. For some reason this touch screen has to be pushed hard before it recognizes a finger (some times) or even touch pen, on it. This above all makes the product hard to use, even when doing something simple like changing the temp a few degrees.
Written by a customer while visiting resideo.com
Posted by: Bob E S
Verified Purchase:Yes
Seems like a decent thermostat, but we keep getting error messages. Our service provider is working with the mfg to sort it out, but we might have to change to a different brand.
Written by a customer while visiting resideo.com
Posted by: Michael Mc.
from Lake Elsinore, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I'm very satisfied with this purchase. It has a nice look, and works as expected.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: BMH77
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy install and set up. Programming through the app is a nice feature.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Swim54low
from Portland, OR
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I bought two of these to replace two existing because I wanted the touch screen. What I found is both of the new ones cycle off or reboot many times throughout the day. I contacted customer support only to be told I should call an HVAC company. I was going to replace the one in our vacation home with one of these as well but believe I'll be better served in trying a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2
Very Basic Thermostat
on February 19, 2021
Posted by: Dsmall
from Calgary
Frequency of use:Daily
Gender:Male
We use this thermostat and the Ecobee 3 . The Ecobee is by far a superior user experience and provides greater insights into your home heating and cooling cycles and capabilities
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com