This is the 4th cartridge in a row that fails to authenticate. The cartridges print great, even though they do not seem to last as long as they used to (and I am actually printing less). I use the Econ settings for everything except for things that have to look really good. I took off 1 star due to not authenticating and 1 star for getting noticeably less printing. Is it possible it’s my printer’s fault the authentications fails? If you can tell me how to fix that I will give you back that star!!!!! Chuck
This cartridge has all the information I needed to get the one I need for my LaserJet Pro printer. Received it and have it installed and I am very happy with it. Thank you!
I bought one of these a month ago, via HP'S online store... very impressive feedback on progress of the rapid delivery... most impressive and convenient return process for return of spent cartridge--free, no muss, no fuss easy! Only ding was an HP nag dialog that whined for a while that the new cartridge was not "genuine"!?!?
This printer is my check printer. I just changed the toner out from the empty or almost empty one, to the new one....it prints light, like it is almost out of toner and my littler HP window on my computer, each time I print a check, say, YOU ARE EXTREMELY LOW ON TONER........did I get a bad one...........not sure.
No, I would not recommend this to a friend.
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Response from hp.comBy Mary, HP Care, November 14, 2018
Hi,
I'm very sorry to hear that the toner cartridge was defective. Hopefully, we can help the situation.
Please contact our product support team for a replacement of that cartridge at 1-800-474-6836 Mon - Fri 8 AM - 9 PM (ET) Sat & Sun 8 AM - 9 PM (ET)