[This review was collected as part of a promotion.] Bought an HP laser Jet printer years ago. Although just black and white printing, it was all I needed for my personal use. Was concerned at first as to the cost of these printer cartridges, and how long they would last. But turns out they last a very long time, so the cost is pennies. Can’t say anything bad about them.
[This review was collected as part of a promotion.] I purchase HP products every other month for our home based business. We do massive amounts of printing and by using the original HP product I’m able to get extended usage.
[This review was collected as part of a promotion.] I purchased this product about a month ago, works great and the price was very reasonably. The web site was very user friendly. The shipping was a little longer than I would expect. But overall great experience.
[This review was collected as part of a promotion.] My HP laser printer and HP toner cartridge produce nice crisp pages. I just wish the printer would talk to my network once in a while. Seems like every time I want to print I have to power cycle the printer, delete and re-add the printer, reinstall drivers, etc. It rarely just prints. Same problem with wireless connection directly to the printer. Also wish HP would send me less spam email.
[This review was collected as part of a promotion.] I usually get new cartridges at a local store. This online purchase is the first time I have used this route. The result was excellent. The product came in excellent time. This route also was great in that it was no Covid19 contact.
[This review was collected as part of a promotion.] This is the 2nd toner cartridge that has produced a light colored print when copying documents. Not happy
No, I would not recommend this to a friend.
Features
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Performance
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Response from hp.comBy Mary, HP Care, March 2, 2021
Hello,
My apologies for this happening to you. I'm assuming that the glass is clean and you've checked the settings so that you are sure the poor performance is due to the toner.
If it appears that the poor performance is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges