Bought it as a Christmas gift for my partner, but it’s really a gift for both of us. We’ve made all kinds of rice, rice and beans, rice and rolled barley, and it always comes out perfect. I hope it lasts us years.
I’d not recommend this rice cooker to anyone. There’s a major design flaw, the rice is also not extraordinary for the price you paid. After each use, the cleaning is not straight forward.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, September 24, 2024
Thank you for sharing your experience with the rice cooker. We're sorry to hear it didn't meet your expectations. If you're having any issues or would like tips to make the cleaning process easier, our Customer Service team is here to help. You can reach them at support@zojirushi.com or call 1-800-733-6270, Monday through Friday from 8 am to 5 pm PST. We appreciate your feedback and hope we can improve your experience!
Wait.... Rice can be cooked different and be amazing? Here I was, living my life, eating and cooking rice and then BAM! Here comes this... Hmmmm let's try a different rice cooker and see what all the fuss is about. Good Lord!! We do have another Zojirushi Cooker and it's been amazing, I actually didn't think it could get any better than that! Well smack me in the mouth with a salmon skin.... This is an amazing journey of Rice Heaven. I could die happy right now but then I wouldn't be able to eat more rice. Love!
My family and I love this rice cooker. We have been using a smaller 3 cup Zojirushi Micom rice maker for years, and loved it, but 3 cups for six people is routinely not enough rice, so we upgraded. The JEC10 continues to make perfect rice every time, and it has many more kinds of rice it can make perfectly!
I'm a new customer for this brand and price level. I just have to say honestly the ease of use and quick cleanup is quite amazing. These results are not by chance or luck.
This is my second machine, I had a Neurofuzzy previously, and this is a huge upgrade. Jasmine rice is perfect, Japanese rice is perfect. I have mixed dashi powder, ginger, and scallions for great mixed rice. The reason I upgraded was support for long grain rice and steel cut oats. I make steel cut oats ever morning. I use the water amount from the package vs the bowl marking because I like them softer. The gaba rice is very nice I schedule it for dinner so the long cook time does not bother me.