I have the same issues as other reviewers. Felt very comfortable and supportive sitting is the store display model. Had it shipped to my home and assembled it with minimal difficulty. Once completed and at me desk it took about 5 minutes to start to destroy my back. I tried to give it to my brother for his home office as he was ready for a new chair. He sat in it for a few minutes and said "NO THANKS"!
Knew it was the one as soon as I sat in it. It is comfortable has the open arms liked the partial cloth covering plus it was a really good price. Couldn't be more pleased.