Customer reviews from Staples
Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, (58262) - Black
Average customer rating
4.4 out of 5
4.4
(2,423 Reviews)
Open Ratings Snapshot
Rating breakdown 2,423 reviews
5 Stars
1,637
4 Stars
453
3 Stars
150
2 Stars
78
1 Star
105
83%of customers recommend this product. 
(
24 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, (58262) - Black
Customer Rating
1 out of 5
1
Uncomfortable
on September 18, 2026
Posted by: Home consumer
Verified Purchase:Yes
Uncomfortable. Not enough padding inside cushions.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable and easy to assemble
on September 17, 2026
Posted by: Rachel
Verified Purchase:Yes
Great chair
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfortable chair at a good price (was on sale).
on September 4, 2026
Posted by: Hokie1969
Verified Purchase:Yes
Comfortable. Loved arms that lifts to be able to slide under desktop.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Chair will eventually start to peel
on September 3, 2026
Posted by: MelB
Loved this chair until it started peeling all over my office. Best to buy real leather.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent comfort ,& Beauty
on August 30, 2026
Posted by: Ellie dee
Verified Purchase:Yes
This chair is strong and durable yet soft and md comfy. Perfect fir my bad back.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
DONT BUY NOT WORTH THE MONEY
on August 23, 2026
Posted by: Emely
Horrible chair, horrible quality I wouldn’t recommend and I’m definitely not buying from there again. Do not listen to the instruction manual most idiotic way to assemble it. Just look up a YouTube video. 
Response from StaplesBy Staples Customer Service Expert, September 4, 2026
Thank you for taking the time to share your review. We’re sorry to hear about your experience with the product and would appreciate the opportunity to assist you. Please feel free to contact our team at ProductBrandsSupport@Staples.com or call us at (800) 425-0049, Monday through Friday, 9:00 AM – 8:00 PM ET. We look forward to connecting with you and working toward a resolution.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Less than reliable
on August 21, 2026
Posted by: Chris
Verified Purchase:Yes
This chair was not easy to assemble. The screws are barely long enough to get a good connection. After almost fully assembled, one of the screw holes did not line up, therefore, the screw proceeded to immediately fall out leaving the chair less than secure. After a three-hour assembly, is it worth requesting a replacement to go through that again?
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Happy shopper
on August 14, 2026
Posted by: Linda B.
Verified Purchase:Yes
This chair is so comfortable and it’s a great chair to sit in for working at home.
I would recommend this to a friend!
Written by a customer while visiting Staples
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