Very comfy chair. Very difficult aligning the arm chair holes with the seat holes to screw together because you just can't see when they are aligned. But once I got them aligned and screwed into place the chair feels great!
When I received the first one one part was missing from the package and I had to return it. Staples was good in return process as it was automated and UPS came to pick it up at home. I ordered the replacement. The replacement has all the parts but the screw holes were mis-aligned and it took 2-3 hours of my time and energy to put it together. And I am quite skilled to do this kind of work. People with no or normal skills may end up returning it if these kind of problems persists. It still not in the best condition but I didn't want to return it again.
I had trouble understanding the instructions for recognizing the front from the back of the chair seat - even looking at the diagrams of the bottom of the chair seat. It cost me time because I had to redo it. But once put together I absolutely LOVE IT and it's VERY COMFORTABLE!