This was a Christmas gift to our Boss. When we opened the box and put it together, we were amazed at how well it was made. In comparison to his old chair, (which I have no idea how long he has had it... but it has been a l-o-n-g time), it was like going from a vw bug to a limousine!!!
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2
Disappointed after a year
on January 1, 2026
Posted by: Dave Sch
I'm glad I purchased a warranty on the chair but wished I had purchased the Assurian warranty for the full cost of the chair. I can't replace the chair for the final cost of what I paid since I got numerous discounts PLUS the 50% off sale that was going on for a while.
The "hydraulic" stopped working properly. I started noticing that over the course of a few days the chair slowly got lower and lower. Then I would have to use the lever to raise the chair back up again.
I have a second office chair that I paid several hundred dollars for and that chair can be set at a higher level and after two years.
So, now the question is what chair does Staples sell that will be ergonomic, comfortable, and not be much more than what the Assurian insurance paid me to replace my cost?
Cushion is okay and it was relatively easy to assemble solo but it's hard to recline back even after loosening the reclining knob all the way. Giving 3 stars instead of 2 since I am not sure if that's by design or a fault. But the way I wish to use it, it's just not great. Keeping because got it cheap enough to fret about trying to return it.
Decent chair for the price. I like that the arms fold up and the overall appearance. The seat cushioning is a bit inadequate so I can't sit for any extended amount of time. I'll likely look to purchase some sort of cushion for added comfort.
Needs more padding in the lower seat, and more lumbar support(back)in the lower portion of the back, the armrest are a bit to short, other than this seems to be alright. Hope it last long enough to cover the cost. My son is using it and he takes care of everything, so if anything fails(chair) it won't be because of him.