I was in desperate need of a new office chair being a full-time telecommuter and after sitting in just about every chair that was in the store I happened upon this one. I love the lumbar support and how it perfectly fits my upper body and "cradles" my frame. The casters roll effortlessly and quietly.
This chair is larger than I anticipated but works well for my purposes. I like that the arms can be used up or down. I also like the ease of raising or lowering the chair. It was a little tricky and took a while to put the chair together but the instructions were fairly clear.