From the time I walked Into the store and asked for help with the chairs in the back of the store to when I walked out everything went very smooth. The saleman Evan at the Patchogue ny store was extremely helpful.
Comfortable and looks good too. The only drawback for me is that the arms could be lower as I am short. But I love that the arms can be maneuvered up or down
The gray bonded leather is exactly what I wanted! The arms fold out of the way if desired and the chair swivels height of chair is adjustable...what more could you ask for?