Customer reviews from Staples
Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, (58262) - Black
Average customer rating
4.4
(2,423 Reviews)
Rating breakdown 2,423 reviews
5 Stars
1,637
4 Stars
453
3 Stars
150
2 Stars
78
1 Star
105
83%of customers recommend this product.
(
24 out of
29)
Customer Reviews for Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, (58262) - Black
Posted by: LUIS D.
Verified Purchase:Yes
The screw holes on the left arm rest did not align and it was a major pain to attach Now one screw on the arm rest just turns freely but I think it went in far enough to hold. Can't bother with return. Time will tell.
Written by a customer while visiting Staples
Posted by: DANIEL W.
Verified Purchase:Yes
I'm a second time buyer of this particular model of chair. I bought 2 of them 5 years ago 1 for me and 1 for my wife for sitting at our computers. Held up well for me but it is time for a new one(especially on sale!). My wife's chair is still practically in brand new condition! I'm only 5'7" so one thing I like about this is that the seat lowers to 17.5" which is comfortable for me when sitting for hours at a time. I also like the fact that the arms fold up and out of the way when desired. The cushioning for seat and back is also comfortable. I highly recommend! 12/16/2023 - DW
Written by a customer while visiting Staples
Posted by: JAMES H.
Verified Purchase:Yes
The specs listed a seat-back height that seemed adequate but 4 or 5 inches of the seat extend below the seat-bottom.
Written by a customer while visiting Staples
Posted by: WAYNE H.
Verified Purchase:Yes
I have assembled several similar office chairs over the past 10 years and this was by far the MOST difficult assembly I have ever encountered. The pictorial instruction manual was of little help with steps 4 and 5. Getting the 4 screws properly started that hold in place each of the 2 side mounting brackets that connect the back of the chair to the seat was EXTREMELY difficult. At least 2 of the holes on each side were slightly off in alignment which together with the edge of the leather and its bonded lining around the hole in the leather getting into the holes made what should have been a 15 minute process into an hour-plus struggle. I would definitely NOT recommend this chair to anyone with limited mechanical skills who is planning on self-assembly. Other than assembly difficulties I have found the chair adequately comfortable.
Written by a customer while visiting Staples
Posted by: JAMES H.
Verified Purchase:Yes
Bought this chair for use by my wife. She likes it much better than the one she was using. All that matters is that she likes it and she does so I'm happy.
Written by a customer while visiting Staples
Posted by: D.D.
Verified Purchase:Yes
Very comfortable chair came quickly and easy to put together
Written by a customer while visiting Staples
Customer Rating
5
The Chair Is Great And I recommend it! ....but the assemble is hard to do.
on December 5, 2023
Posted by: Mzy
Verified Purchase:Yes
I love this chair. It is exactly what I had hoped for and would recommend it. I only gave it 4 stars because of the assembly. I had my boss help me put it together...he's done quite a few them. We expected it to take us an hour at the max. Everything went together well until you have to attach the arms to bottom...one hole just wouldn't align properly. We ended up starting all over again with that hole first and it still was a struggle. The same thing happened on attaching the seat to the back...of course on the other side. Frustrating to say the least. It took us almost 3 hours. And Yes...I did read the reviews about the stuffing getting caught up in the screws and had made sure that wasn't the problem. Our issue was some sort of epoxy glue in the shaft itself gumming up the threads.
Written by a customer while visiting Staples
Posted by: MISTREATED CUSTOMER
from Ryland Heights
Verified Purchase:Yes
I am having trouble getting ahold of staples and just want a comfortable chair. Was sent this as replacement and this is worse than the first chair. I am really hoping maybe me leavin a review will speed things along to get some help. This is frustrating :-(
Written by a customer while visiting Staples