Customer reviews from Staples
Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, (58262) - Black
Average customer rating
4.4
(2,412 Reviews)
Rating breakdown 2,412 reviews
5 Stars
1,631
4 Stars
453
3 Stars
149
2 Stars
75
1 Star
104
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, (58262) - Black
Posted by: WAYNE H.
Verified Purchase:Yes
I have assembled several similar office chairs over the past 10 years and this was by far the MOST difficult assembly I have ever encountered. The pictorial instruction manual was of little help with steps 4 and 5. Getting the 4 screws properly started that hold in place each of the 2 side mounting brackets that connect the back of the chair to the seat was EXTREMELY difficult. At least 2 of the holes on each side were slightly off in alignment which together with the edge of the leather and its bonded lining around the hole in the leather getting into the holes made what should have been a 15 minute process into an hour-plus struggle. I would definitely NOT recommend this chair to anyone with limited mechanical skills who is planning on self-assembly. Other than assembly difficulties I have found the chair adequately comfortable.
Written by a customer while visiting Staples
Posted by: JAMES H.
Verified Purchase:Yes
Bought this chair for use by my wife. She likes it much better than the one she was using. All that matters is that she likes it and she does so I'm happy.
Written by a customer while visiting Staples
Posted by: D.D.
Verified Purchase:Yes
Very comfortable chair came quickly and easy to put together
Written by a customer while visiting Staples
Customer Rating
5
The Chair Is Great And I recommend it! ....but the assemble is hard to do.
on December 5, 2023
Posted by: Mzy
Verified Purchase:Yes
I love this chair. It is exactly what I had hoped for and would recommend it. I only gave it 4 stars because of the assembly. I had my boss help me put it together...he's done quite a few them. We expected it to take us an hour at the max. Everything went together well until you have to attach the arms to bottom...one hole just wouldn't align properly. We ended up starting all over again with that hole first and it still was a struggle. The same thing happened on attaching the seat to the back...of course on the other side. Frustrating to say the least. It took us almost 3 hours. And Yes...I did read the reviews about the stuffing getting caught up in the screws and had made sure that wasn't the problem. Our issue was some sort of epoxy glue in the shaft itself gumming up the threads.
Written by a customer while visiting Staples
Posted by: MISTREATED CUSTOMER
from Ryland Heights
Verified Purchase:Yes
I am having trouble getting ahold of staples and just want a comfortable chair. Was sent this as replacement and this is worse than the first chair. I am really hoping maybe me leavin a review will speed things along to get some help. This is frustrating :-(
Written by a customer while visiting Staples
Posted by: MICHAEL R.
Verified Purchase:Yes
Back is very vertical and uncomfortable. It does not mount straight since the mounting holes are not in the right place. At it's lightest the tilt is too stiff to be usable. Screw caps do not stay in properly. I will be returning it.
Written by a customer while visiting Staples
Posted by: PRISCILLA O.
Verified Purchase:Yes
I am very pleased with my chair from Staples. It is very comfortable & I also like the idea that the arms can be pulled back so I can slide the chair under the desk. Thank you.
Written by a customer while visiting Staples
Posted by: WILFREDO M.
Verified Purchase:Yes
Perfect size not too big.
Written by a customer while visiting Staples