This chair got rid of my backache the first time I sat in it. I’m WFH now so I needed a comfortable chair. Assembly is definitely NOT a one-person job. And the directions can be a tiny bit confusing. But the chair works so well I had to give it five stars. Highly recommended.
Chair is okay not great. Arm wrests are cheap and flex a lot but reasonably comfortable. Still waiting on my refund for the chair that I ordered and was subsequently canceled. Been waiting for the refund for almost 3 weeks. I won't be shopping at Staples again needless to say. Disappointed overall with the experience.