Customer reviews from Staples
Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, (58262) - Black
Average customer rating
4.4
(2,423 Reviews)
Rating breakdown 2,423 reviews
5 Stars
1,637
4 Stars
453
3 Stars
150
2 Stars
78
1 Star
105
83%of customers recommend this product.
(
24 out of
29)
Customer Reviews for Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, (58262) - Black
Posted by: LYNN R.
Verified Purchase:Yes
I wanted to love it. I really did. It's super high quality in its parts (lots of sturdy metal in the arms and the base) and it went together fairly easily. But this chair just isn't adequate for lumbar support. I'd read a few reviews that said it was ergonomic and I'm short and one reviewer even said it worked for her petite frame but the issue isn't the placement of the lumbar support but the fact that it's not firm at all. In addition the chair naturally tips back a bit - it doesn't sit straight up even in the locked position. With the addition of extra lumbar support pillows and a neckroll I am comfortable enough. If we weren't mid-COVID precautions and I could have gone to the store I'd have returned this after a day.
Written by a customer while visiting Staples
Posted by: D.C.
Verified Purchase:Yes
I would give this chair 5 stars if it weren’t for the installation process. Talk about frustrating! Main concern is the manufacturer appeared to have put loctite on the bolts at the assembly plant. The issue with that however is that the loctite dried before even being ready to be used causing the bolts to be EXTREMELY difficult to install. My advice for the manufacturer is to include the loctite separately so the installer can use it properly.
Written by a customer while visiting Staples
Posted by: L.P.
Verified Purchase:Yes
Not as comfortable as I had hoped. Needs lumbar support.
Written by a customer while visiting Staples
Posted by: stvath
Verified Purchase:Yes
Very comfortable and supportive. Can sit for hours and still feel great.
Written by a customer while visiting Staples
Customer Rating
5
Serria Hotel Chair!
on April 29, 2020
Posted by: tomd29150
Very comfortable easy to assemble. Delivered the next day. The selling feature for me was the arms that can raise up. I had to remove the arms on the chair we replaced I bought this chair for my wife who is disabled. Raising the arms is really helpful to get her in and out of the chair plus with the arms up the chair will readily fit under our dining table. I noticed some people had problems assembling the chair. Here are some helpful hints to make it easier: 1) The chair components are made to fit on the chair only one way. Problems people have when the screw holes don't match can be trying to assemble parts wrong. Try rotating the component to see if the screw holes will align. 2) Don't tighten any of the screws until all of them have been started then tighten them. This will give a little wiggle room to adjust alignment. 3) be careful when tightening the screws not to over torque them. Over torquing the screws can cause them to strip and break. I've run out of room. Take your time and good luck.
Written by a customer while visiting Staples
Posted by: RAYMOND K.
Verified Purchase:Yes
it was a birthday gift she loves it 💺
Written by a customer while visiting Staples
Posted by: D.C.
Verified Purchase:Yes
This chair is so comfortable. I love the headrest and. Their chair looks expensive but the price was very reasonable. Assembly was not difficult. A great choice for anyone who needs to sit at a desk for periods of time.
Written by a customer while visiting Staples
Posted by: M.D.
Verified Purchase:Yes
I have back issues from sitting too long in bad chairs. This one is comfortable and supportive and easy to assemble.
Written by a customer while visiting Staples