Chair came instructions not clear on how to **easily** merge the backrest arms and base. Bad screw holes on left and right sides made screwing in arms more difficult than it should have been. Called support number for assembly very professional but DID NOT solve issue; chair back is on backorder with no ETA. Ungood experience.
So far the chair itself is great. Comfortable and I love that the height and arms are adjustable. Trying to put the chair together myself was a little challenging. I recommend not using the silver screw covers. It looks nicer in the end sure but if you want to tighten the arms at any point you won’t be able to once you put on the covers. (I’m leaving mine off).
I tried out all the chairs at the store and this one immediately felt the most comfortable for me without any adjustment other than height. Which is amazing since that's about the ONLY adjustment you can make. I'm a BIG guy. Now that I've sat in it at home I am still very happy. The only thing I would change would be the seat cushion tilt. It seems too be angled a bit down toward the front. Perhaps a shim or two for the front two bolts would help. All-in-all a great value for me.
I purchased this chair for my job and so far it is very comfortable. I spend about 6-8 hours a day sitting and this has been one of the most comfortable chairs I have had in all my 4o+ years of doing office work. We ordered 2 more one for the general manager and one for the owner because they liked the way mine felt when they sat in it.
My husband and I bought this chair since we started working from home. When we first tried it at the store it was comfortable and worked for when we were not working a lot of hours. Over time we have seen that the cushion for your bottom flattens and the chair starts to move from side to side. Since I am working full time from home it's not as comfortable as it used to be. I've had to place a pillow to help give some extra cushion. We also have had to tighten the chair at the bottom to help stop the side to side movement. For the price I thought we were going to get more cushion. If you're not spending so many hours at your desk it can work for you. However if you're working full hours at your desk - you may want to find something more comfortable.