This is a nice chair that molds comfortably to the user. I appreciate that the arms raise which comes in handy when you need pull in closer to your desk. It's a nice option not found on many chairs.
Picked this up to replace a worn out chair. Very comfortable with back support. Love the arm rests the raise up so the chair can be pushed in close to my desk.
Fit and Finish is 1st class. Chair is comfortable with a firm feeling. No squishy feeling. Like the arms that can pivot away from chair easily. Assemblage was easy but with trouble spots- except I used a real hex socket- the supplied allen wrench did not have enough torque to fully screw down the screws. One hang up was the wheels - I actually had to use a rubber mallet to get them on. Up and down is a breeze and the tilt back is fine with an adjustment. My back now has a firm support- No lumbar adjustment but it seems fine as it is. I gave it 4 stars rather than 5 because of some of the hangups with the assemblage- Some screws would not have been completely seated unless I did you a hex socket.
I bought this chair due to the corona virus and the need to work from home. I had a difficult time putting the rollers into the base of the chair and attaching the arm rest to the left side of the chair. The screws never screwed in correctly and the left arm rest is still a little unstable. I need the chair for work and I do not have time to return it so I guess I will keep it.