Really poor design. As many customers complained here the holes are not aligned so now I have left armrest sort of angled as two nuts inside just slip and don't allow me to tighten the screws. Overly it looks nice-ish but putting it together is harder than it should be (see above)
Comfort-Support Design Packaging Price Check with 2 Minor Issues
on December 3, 2020
Posted by: j. park
This chair is definitely more comfortable than my old $500+ HON Ignition. Unboxing it was a joy for it was thoughtfully packed and all parts were in mint condition. I noticed a bit of roughness on the finish of the right arm rest but after all I didn't pay for a Herman Miller. The instructions for the assemble were clear but you need a lot of strength for the actual doing. Inserting the wheels on the base was TOO EFFORTFUL and adding the back rest to the seat was a challenge. Beyond that hump the chair definitely serves its purpose of providing solid seat and back support. It actually looks great too. I'm impressed.
Nice chair. Very comfortable and able to change height smoothly between co-workers. Only concern is the cloth surface on the seat and lower back areas. Could not really see this while looking at on-line pics. Leather is more durable than cloth but if it is well constructed this chair should still last us a long time!
Love the chair very comfortable and will suit my needs well. There was a problem with the seat fitting the plate had to drill out two of the holes to be able to attach it.