I'm with the review on 3/23 - the side panel fell off on the left side I superglued it back on and it seems to be holding. Also this chair originally was smooth when moving around in it but now the chair choppily tilts to one side or another. I weigh 172 lbs. I had the chair put together by stables and I bought the warranty. So while they won't give you your money back they at least they gave me a credit to buy another chair. I paid the extra $30 for the build and warranty and they don't reimburse you for that part. Guess I'll look for something with better back support. Sigh.....
It is a little too big for my small size. Overall it is quite comfortable. YouTube has several good videos helping me to set it up. Recommend this chair.
Very Comfortable is what I needed. However the left arm of the chair unhooked from the support of it pushed it back in but it is still loose. Should have returned it.
This chair is the most comfortable office chair we have been able to find for our home work spaces. Also it was very easy to put together. It worked so well for my family member I had to go back and buy one for myself!