Customer reviews from Staples
Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51474) - Gray
Average customer rating
4.4 out of 5
4.4
(2,995 Reviews)
Open Ratings Snapshot
Rating breakdown 2,995 reviews
5 Stars
2,069
4 Stars
518
3 Stars
165
2 Stars
84
1 Star
159
80%of customers recommend this product. 
(
8 out of 10
)
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Customer Reviews for Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51474) - Gray
Customer Rating
1 out of 5
1
on March 22, 2025
Posted by: RONALD M.
Verified Purchase:Yes
Did not agree with price and quality equally.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very durable. Super Comfy
on March 17, 2025
Posted by: BAYYINAH H.
Verified Purchase:Yes
The price was great and a assembly of it was easy.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Defective
on March 13, 2025
Posted by: CHRISTIAN G.
Verified Purchase:Yes
Put it together and I dont know if its the frame or what but it is all bent to the right side. Going to call to see how can I exchange.
Response from StaplesBy March 17, 2025
Hi Christian thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Didn't even last 30 days.
on March 12, 2025
Posted by: E5s9ert88
Chair arm broke where it attached to the bottom of the seat. No way to fix it. Chair is unusable.
Response from StaplesBy March 14, 2025
Hello I'm so sorry for the issues you're experiencing. To help get this resolved we need to gather additional product details by phone. Please give us a call at (800) 425-0049 we’re here for you Monday through Friday 9 am - 8 pm ET. Please have your product with you when you call us back. We look forward to hearing from you. ^BF
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on March 1, 2025
Posted by: PAULA OR TERRY B.
Verified Purchase:Yes
fits nicely in family room and will help greatly in my rehab from surgery. thxs Terry B
Response from StaplesBy March 3, 2025
Hi thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience! ^MS
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Single most agonizing seat I've ever owned.
on February 25, 2025
Posted by: Holischete Mispine
I have worn out one chair after another over the decades. Some cheap some with a high price tag everything in between. It was very comfortable to sample in the store. Owning and using it for more than 20 minutes at a time is one of the worst decisions I made last year - and I voted for Kamala. The arm rests do not retract very far and will cut off circulation to your entire arm if you're trying to sit upright. Putting them down basically denies access to every desk I've tried without feeling like I needed a booster seat. The whole thing will actually roll away on flat surfaces so I HAVE to keep my feet planted - not just flat on the ground I mean supporting my legs so that I don't inadvertently start going on an adventure. It's not even a matter of the wheels being well-greased. Pushing against the ground to back away from my desk or in any other direction is work. But so long as the wheels are lined up in the same direction - which just happens naturally if you move the chair AT ALL - it just wants to move. Far worse than all else it is lopsided. Because it's lopsided my entire body leans to compensate just so I can focus on what I'm doing and it has been absolutely horrible for my generally painless spine. I've tried moving my rump far to either side to try leaning on either arm rest but it doesn't fix the imbalance or absence of lumbar support. For context I'm 210 lbs. and 5'9" so it's not exactly a Dank Demoss kind of problem. I've been using a foldable metal chair for the past week and some change and my spine doesn't hurt anymore. Don't let me tell you how to spend your money but for a minute there I was hunting for a chiropractor thinking my age was the problem (I've never been this old before; wocka wocka). In all seriousness though this chair is work that rewards you with pain. Forget paying $160 for it; Staples couldn't PAY ME $3 000 to keep sitting in this.
Response from StaplesBy February 28, 2025
Hi thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
office chair
on February 23, 2025
Posted by: PAULA L.
Verified Purchase:Yes
deluxe and delightful. easy to assemble- by myself. so comfy great quality feel. thank you
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable chair
on February 7, 2025
Posted by: Jersey Girl
Verified Purchase:Yes
Since I’m petite I had difficulty finding the right chair for my body size. This chair is perfect. It has the perfect balance of support and comfort for working from home 8+ hours a day.
Written by a customer while visiting Staples
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