Customer reviews from Staples
Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51474) - Gray
Average customer rating
4.4
(2,999 Reviews)
Rating breakdown 2,999 reviews
5 Stars
2,071
4 Stars
519
3 Stars
165
2 Stars
84
1 Star
160
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51474) - Gray
Customer Rating
1
Arm rest screws broken are a fews months of daily use.
on April 8, 2025
Posted by: M.K.
Verified Purchase:Yes
I work from home and had this chair for a couple of months before the arm screws into the chair started to come out. The cheap plastic chair seat bolts doesn’t withstand the test of time. I would proceed with caution before spending about $300 on this chair.
Written by a customer while visiting Staples
Posted by: BECKI
Verified Purchase:Yes
It makes our conference room and receptionist desk look more professional. Chair is comfortable - hope it hold up to the use.
Written by a customer while visiting Staples
Posted by: CARMEN B.
Verified Purchase:Yes
So far my chair has brought me great pleasure when in my home office. I'm comfortable and no longer fighting with the hydraulics each time I stand from the chair or while i'm sitting in it.. I so very happy I brought it.
Written by a customer while visiting Staples
Customer Rating
2
You Get What You Pay For
on March 29, 2025
Posted by: Customer
I went to the store and tried several chairs. This one was comfortable and a decent price so I ordered it. It was easy to put together so that adds a star. It doesn't feel like the one in the store. The seat is much harder and it DOES NOT RECLINE unless you are 500 lbs. I got rid of a chair that was beat up thinking this would be better. I'd rather have my old chair back. Spend your money on better quality.
Response from StaplesBy March 31, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: RONALD M.
Verified Purchase:Yes
Did not agree with price and quality equally.
Written by a customer while visiting Staples
Posted by: BAYYINAH H.
Verified Purchase:Yes
The price was great and a assembly of it was easy.
Written by a customer while visiting Staples
Posted by: CHRISTIAN G.
Verified Purchase:Yes
Put it together and I dont know if its the frame or what but it is all bent to the right side. Going to call to see how can I exchange.
Response from StaplesBy March 17, 2025
Hi Christian thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples
Customer Rating
1
Didn't even last 30 days.
on March 12, 2025
Posted by: E5s9ert88
Chair arm broke where it attached to the bottom of the seat. No way to fix it. Chair is unusable.
Response from StaplesBy March 14, 2025
Hello I'm so sorry for the issues you're experiencing. To help get this resolved we need to gather additional product details by phone. Please give us a call at (800) 425-0049 we’re here for you Monday through Friday 9 am - 8 pm ET. Please have your product with you when you call us back. We look forward to hearing from you. ^BF
Written by a customer while visiting Staples