I purchased this chair a few weeks ago and I absolutely love it. It is soft but supportive and comfortable. The back is just the right height for when I want to lean my head back and take a minute to think.
I absolutely love the feel and texture of the chair. For someone who is stuck in a chair for several hours a day I definitely feel the difference between my old office chair & this one.
Had the chair barely 6 months and in that time it began leaning to the left. not a deal breaker still very comfortable. Then the right arm rest mount broke. can't say I'm pleased with the chair but it was nice while it lasted. for anyone curious i'm 6 feet 275 pounds.