This chair is nice looking well padded and comfortable. However there is some sort of flaw in the connection between the wheelbase and the chair. It cracks pops and snaps after a few months of use. I purchased this chair for another person and their chair did the exact same thing and then the back snapped completely off! Mine popped loudly if I moved at all while sitting. Staples replaced it and the replacement did the exact same thing after a few months. It has a 7 year warranty but the chair lasts about 7 months.
Very comfortable. The only think I didn't like was that Staples had send me a 15% off coupon and I went to use it at the store I was told it was only for online purchases. When I inquired into purchasing it online the price was higher.
holes in body and in the attachments were way off. had to file holes to get everything to fit properly took 3 hours to finish putting a chair together that should have taken 30 mins.
I researched a lot of chairs and this one had good reviews. I believe the chair is designed for larger individuals. I'm 5'3" and 135Ibs. It doesn't provide the lumbar support I need. Still had to add a lumbar pillow. It also leans a little and not sure why. But I'll have to make it work. I work 10 hour days 6 days a week. I was really looking for something a bit more supportive.