I only have one complaint and that was step 3 or 4 of the building instruction. It was unclear as to where the swivel junction faces. There was only two options (front or back) but 4 screws later I figured it was the other way. Other than that the chair came looking great and is very comfortable.
I bought this for my husband who spends hours on the computer doing work or gaming. He says it's comfortable and would give it 5 stars. It's a very nice looking chair too it's nice to have a different color than the usual ones you see. I put it together myself was pretty easy to do.
The chair is very comfortable; however it is POORLY made. The side embellishment pieces that cover the screw holes are too large and will not fit into place. If one end is fit perfectly into place the other end pops out. I even tried using a rubber mallet to get it to snap into place but it is too large to will not snap in. So if all you care about is comfort... then great chair! if you care about the look and what it says about your company/business... go somewhere else. I'll be working with staples to hopefully get new pieces and not have to return the entire chair. (I do not want to have to go through unassembling and reassembling!)