I love my chair! It is so comfortable but I do have to call the 800 number because my plastic covers were broken! It is understandable since it is plastic but the chair itself was better than I expected!
This chair was delivered on time as promised. Assembly is relatively easy except for connecting the back. to the seat. An extra pair of hands was necessary. It is comfortable.
Fairly easy to assemble but make sure you tighten all bolts till they stop. At first the cushions might seem too firm or hard but after a couple of days they soften up...To soon to know how long the leather with last...
Pros: The chair looks nice in my office. Cons: Almost immediately it developed a very annoying squeak whenever you move. I've tried WD-40 tightening all the screws and tightening and loosening the tension knob but nothing works. The right arm pad just busted off and it looks like it was a returned item as it has some minor scratches. Lastly it's not very comfortable. Regret this purchase as I have to start shopping for a new chair again.