I think this is a great chair but the material on the arms start to split and peal. The left arm got so bad I had to replace it. The right arm has started to peal but not to the point it needs replacing. At least the warranty covered the one arm. Would I buy it again? If they weren't so good in replacing the arm there would be no way that I would. However since they did back the product I might think about it.
I'm impressed with the super soft leather. The cushioning is amble to support you all day long. Easy to assemble but I gave it 4 Stars because the manufacturer put the left and right symbols backwards which caused me to doubt myself. I assembled it correctly then I thought I didn't. I referred back to the photo. Otherwise it definitely is a great purchase!
I picked up the grey bonded leather chair a few months ago and it has definitely made a difference in having to sit at a desk for hours at a time. The chair is comfortable and the rollers move freely. If you need added lumbar support I recommend placing a small pillow at the small of your back.
Comfortable even after sitting in it for hours on end. Easy to fall asleep. Chair is eight months old and still as comfy as day one. I would prefer more direct connection on the back of the chair to the seat. Back rest is attached to the arm rests alone which have a little give when leaning back.