It was a challenge to get the armrests on but did get it. Good support for my back and like all the adjustments. Do wish it would go lower so I didn't need my feet on a stool guess that is the struggle of being short.
Really a chair that fits 'you' is all you need. This chair fits me and is comfortable. Seems that the quality is good (of course that will be determined in 5-7 yrs). So far for the price you really can't lose.