This is the first office chair that I have purchased in the last 15 years that is hard to put together and has come loose at the arm level with the back. The upper screws do not fit properly nor tighten up and the lower screws are coming loose. Not happy with chair. It needs to be replaced or a tech come repair free or bring replaced and put together.
Pretty easy to put together. Very comfortable. I had a bit of a problem with the lean-back mechanism at first but it's working perfectly now. I've only had it a few days. Ask me again in 6 months.
We looked at several chairs that were more expensive but decided on this one because of the reviews. So far so good not disappointed at all. I just hope it last's longer than a year.
seems to flex when I lean back. other then that all is well . I want to say kudos to the fantastic shipping dept .order 10 at night and I had it two pm next day .super job .