This chair is great! I love its lumbar support and high back. It also is cushy on the tooshy. I put this together mostly with ease. I did have to get a replacement arm and the company was easy to work with and Fedexed the arm to me quickly. I definitely recommend this chair!
Chair is comfortable and visually pleasing except for the scratched-up arm caused by the unsecured metal lift mechanism bouncing around in the box during shipping or in-store mishandling.