Item was well packed with no visible defects. All parts were there with easy instructions and tool. Very comfortable chair with good padding. Had one before for over six years but padding finally gave out. One down side is that the seat height mechanism will not hold the chair level and at a consistent height. Will most likely have to return the mechanism. Otherwise good chair for the money.
I cannot say enough good things about my new chair. It is extremely soft and comfortable. My back feels so much better and I love that this chair is available in gray. It brightened up the room which is an added bonus. Definitely recommend this product.
Very pleased so far with the quality of workmanship put into this chair. It feels great for the hours I spend working on my computer. Unlike my old office chair with all the gadgets it stays elevated as I work. The only difficulty I had was attaching the back with the screws to the arms. The sales price was a plus.
The chair is far better than the kitchen chair I was using previously. However there is already what might be a permanent divot in the arm where I rest my arm. I'm glad I got the protection plan for when the stuffing becomes flat and I need a new one.