After assemblying this product which wasn't too difficult I set it up and immediately felt and heard creaks groans and snapping noises. I have had it for a week and now use a dining room chair to sit on. Only a lack of suitable transportation prevents my returning it ASAP.
Everything in the box was neatly organized. Easy to assemble took about 20 minutes. We’ve had the chair for about a week and a half. The chair is very comfortable and easy to maneuver. No complaints so far.
The distance from the chair back to the front of the chair is too short for my wife to be able to use the chair because she is at risk from falling off the front of the chair. We have another Staples chair that does not have this problem. Be sure that you check on this issue before buying.