This chair will make you a better person because it will improve your posture. When you sit in it...it's like you're sitting on a cloud. I read the reviews before I purchased it and some people had slight difficulty with the instructions. The assembly pictures were not clear on which holes to use but with a little common sense it doesn't take long and is relatively easy to assemble. It's very sturdy. It was delivered the next day in a big box with a picture of it right on the box. It was easy to remove the pieces and packaged clearly labeled for assembly. I went into the store and sat in all the display models. Then I thought about it and ordered it online. I am very pleased with my purchase.
The chair is broken. It falls to the floor when you sit in it. We desire to return the chair. How do we do that?
Response from StaplesBy June 28, 2019
We're very sorry to hear that you received a defective product in your recent shipment. To request a return or exchange please contact us at 1-800-333-3330 option 3 or access our return center by logging into your online account and selecting My Orders. Please note that the return policy is only allowed for 14 days from the receiving date.